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How sl77 Handles Your Personal Information

When you open an account with sl77, you share certain details with us — and we take that seriously. This page sets out exactly what we collect, why we collect it, and what rights you have over your own data, available where local law…

Account data handled with careLocal payment records protectedYour rights, clearly explainedContact us to update or remove data
sl77 How sl77 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use encryption on all account pages and payment flows. Cookies help us remember your session state — so if you switch from mobile to browser mid-session, your account stays intact. We do not use cookies to sell your behaviour to advertisers. You can clear or block cookies from your browser settings, though some account functions may not work as expected without them.

Encrypted Connections

Every page where you enter account or payment details runs over an encrypted connection. Your Touch 'n Go eWallet and Boost transaction data is never sent in plain text.

Session Cookies

We use session cookies to maintain your login state across your phone and browser. These are cleared when you log out or after a period of inactivity.

Data Retention

Account data is kept for as long as your account is active, plus any period required by applicable rules. Payment records linked to GrabPay and FPX are retained per financial compliance requirements.

Third-Party Processors

Payment processors handling your DuitNow or Maybank2u transfers receive only what they need to complete the transaction. They are bound by their own data obligations.

REACH OUR TEAM

Contact Us About Your Privacy Rights

If you want to access, correct or remove personal data we hold, get in touch directly. We handle data requests through live chat and email. Players in Kuching and Kota Kinabalu can use the same channels — no separate regional process required. We aim to respond to all data-related requests within a reasonable time.

Live Chat Start a chat session from any page on sl77. Raise your data request there and our team will log and process it directly.
Email Support Send your data access or removal request by email. Include your registered account name so we can locate your records without delay.
Account Settings Some details — like your contact number or linked wallet — can be updated directly inside your account settings without contacting support.

What You Asked About This Privacy Policy

These are the questions we get most often about how sl77 handles your data. If yours is not here, reach out through live chat and we will give you a direct answer.

We collect your name, contact information and login credentials at registration. After that, we log transaction references from your Touch 'n Go eWallet, Boost or GrabPay payments, plus device and session data.

No. We never store your e-wallet PIN, Maybank2u password or any banking authentication credential. Payment verification is handled through the payment provider's own secure flow.

Account data stays on record for as long as your account is active. Payment records — including DuitNow and FPX transfers — are kept for the period required under applicable financial record-keeping obligations.

Yes. Contact us via live chat or email with your registered account name. We will confirm what data we hold and provide it in a readable format within a reasonable timeframe.

Send a removal request through email or live chat. We will process it subject to any data we are legally required to retain, such as transaction records tied to completed GrabPay or FPX payments.

Only where legally required or where a payment processor needs it to complete a transaction you started. We do not sell your data or pass it to advertisers under any circumstance.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.