Data We Collect and Why It Matters
When you register, we collect your name, contact details and account credentials. When you make a deposit or withdrawal using Touch 'n Go eWallet, Boost or GrabPay, we record the transaction reference and amount in ringgit (RM) — enough to verify the payment and match it
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to your wallet. We do not store your full e-wallet PIN or banking password. We also collect device identifiers and session data when you access the platform from your phone or browser, which helps us keep your account secure across sessions. If you contact our support
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team, we keep a record of that exchange so we can follow up properly. Data tied to payment activity — including DuitNow and FPX transfers — is retained for the period required under applicable financial record-keeping rules. You can ask us what we hold on you
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at any time by reaching out through live chat or email. We share data only where we are legally required to, or where a third-party processor needs it to complete a transaction you initiated. We do not sell your personal information.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.