Reference

Read These Terms Before You Use sl77

These terms set out what you agree to when you open and use an sl77 account — covering how we handle deposits through Touch 'n Go eWallet, Boost, and GrabPay, what we expect from you, and what you can expect from us.

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sl77 Read These Terms Before You Use sl77
TERMS QUERIES

Ask Us About Any Part of These Terms

If a clause is unclear or you want to flag a terms-related concern — whether it is about your account wallet, a payment dispute with Touch 'n Go eWallet or Boost, or a question about account access from Kuching — reach our support team through any of the channels below. We aim to respond to written queries within one business day.

Live Chat Start a live chat session from the account menu. Available directly inside the sl77 interface for account and terms questions.
Email Support Send a written query to our support address for terms clarifications, account review requests, or payment dispute records.
In-App Help Access the Help section from your account dashboard on mobile or browser. Links to terms articles and a direct message form are there.
ACCOUNT INTEGRITY

How We Protect Your Account Under These Terms

These terms are not just a list of restrictions — they also define how we hold your data, secure your account, and handle requests to change or close it. Knowing your rights under these terms is part of using sl77 correctly.

Data Handling

We collect only what is necessary to run your account and process payments. Your data is not sold to third parties and is retained only as long as your account remains active or as required by applicable law.

Account Security

Your account is protected by password and, where enabled, one-time PIN verification. Report any suspected unauthorised access in writing immediately so we can act under these terms.

Cookies & Session Data

We use session cookies to keep you logged in and to remember your device. You can clear cookies at any time, but doing so will end your active session and may require you to log in again.

Account Changes & Closure

To update personal details or request account closure, contact support in writing. Pending balances, including any GrabPay or DuitNow withdrawals in progress, are resolved before closure is finalised.

Common Questions About sl77 Terms

These are the terms questions we see most often. If yours is not here, reach us through live chat or email and we will point you to the relevant clause.

We can update these terms at any time. When we do, the revised version is posted here with the effective date. Continuing to use your account after that date means you accept the updated terms.

Depending on the breach, we may restrict your account, request additional verification, or close the account entirely. Any balance subject to a breach review may be held pending investigation under these terms.

Our terms cover your relationship with sl77 across all payment methods. Touch 'n Go eWallet and Boost each carry their own provider terms too — both sets apply when you make a deposit or withdrawal.

No. These terms permit one account per person. If we detect duplicate accounts linked to the same identity, both accounts may be reviewed and activity on them may be restricted pending clarification.

Send a written request to our support email. We will confirm what data we hold under your account and provide it in a readable format within a reasonable period as required by applicable law.

Access and eligibility depend on local law and are available where local law permits. Where applicable Malaysian legislation governs online accounts and digital payments, those laws are factored into how we operate these terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.